How much storage should I reserve for this game? How big is the installation pack?
Devices with 1GB RAM. The installation pack is about 500 MB.
Do these two games share accounts? If not, can I transfer from one to the other?
No. Accounts are not shared and the current version does not support transfers.
What is the difference between PUBG MOBILE and PUBG MOBILE LITE?
PUBG MOBILE LITE is smaller in size and compatible with more devices with less RAM, yet without compromising the amazing experience that attracted millions of fans around the world! PUBG MOBILE LITE features fast-paced matches and a smaller map made for 60 players, providing a more exhilarating combat experience in the traditional PUBG MOBILE setting.
Do these two games share accounts? If not, can I transfer from one to the other?
No. Accounts are not shared and the current version does not support transfers.
I’m playing PUBG MOBILE LITE. Can I play with my friends that are on PUBG MOBILE?
No, because LITE is an independent game.
Is there an iOS version of PUBG MOBILE LITE?
Not at this moment.
Are item prices in PUBG MOBILE LITE and PUBG MOBILE the same? If not, why?
PUBG MOBILE LITE is a separate game altogether, so the items will have different prices than PUBG MOBILE.
Can I play both games with one account?
These are two separate games, so you will need an account for each.
Can I delete or reset my account?
This feature is not available yet.
Can I get BP/BS refunds if I purchased the wrong item?
Refunds are not available, so please check your purchases carefully before finalizing them.
Can I use an emulator?
No. We recommend playing on your mobile devices for a better experience.
What can I do to make the game run smoothly when it lags?
- Close all processes and restart your device.
- Check your battery level. On some phones, processor frequency will be lowered when the battery level is low. This may result in lower frame rate and game lags. Consider charging the phone till sufficient batter level, then experience the game.
- Check the temperature of your phone. On some phones, temperature control will lower the processor frequency when the temperature is too high. This may result in lower frame rate and game lags. In particular, playing while charging could make your phone really hot and reduce frame rate. Consider pausing the charging temporarily to lower the temperature.
- Check your connection signal. The network latency icon is on the top left corner. A yellow or red color indicates poor connection. Consider changing to WIFI or 4G network.
- Consider reducing the graphics quality, turning off styles or features such as anti-aliasing, instead of just increasing the frame rate setting